You've reached freenode, an IRC network providing discussion facilities for the Free and Open Source Software communities, not-for-profit organizations, and related communities. People from all over the world connect to QuakeNet to communicate, organise and hang out and you can use any common IRC client to join in or use our web chat application to join directly from your browser. QuakeNet is a large IRC (Internet Relay Chat) network. In many cases you can connect to an IRC network using a browser.ĭownloading/Installing is fairly simple on the OS of your choice. See your phones application center for an IRC client. XChat (Free on Linux) (30 day trial for Windows) The most common IRC clients out there today are: No matter if you're on Windows, Mac, Linux, or even your phone you can still be connected to IRC. The most common way to connect to IRC is by using an IRC client. Today IRC is still being used by many people to contact others across the world. IRC has been very useful to allow multiple users to communicate using text. By doing so, you’ll be able to chat with other users who have connected to the same channels on those same servers.īeing used for more than 20+ years, IRC is still an effective way to communicate across the Internet. Using an IRC client, you can connect to a server and join the channels on that server. Channels are hosted on servers, and each server maintains its own network of channels. This has resulted in zero downtimes for us, making customers extremely happy and satisfied.In the simplest of terms, IRC is a network of chatrooms where each individual chatroom is called a channel. This is one of the main benefits that help us to use their resources and capabilities optimally.ĪWS cloud technology has scalable, reliable, secure, and robust systems. One of the key benefits of AWS for us has been that we can use diverse elements so that our application can scale as per changing demandsĪWS enabled us to scale our systems to more than 200 clients easily.ĪWS allows secure and quick host applications. Q: What has AWS and cloud technology enabled you to do better? In terms of business outcomes, what benefits have you experienced because of running on AWS?Ī: We continuously need to adapt to evolving market trends and demand. Sixty per cent of customers verify their COD orders via WhatsApp. All other post-purchase campaigns like order confirmation and order shipment saw a 70 per cent engagement rate as compared to other channels.īrands like Clinikally and June Shop have observed a 3X increase in engagement with two-way COD verification campaigns. LimeChat’s technically superior Level-3 AI bot, built exclusively for eCommerce brands, helped TMC 3X their monthly sales, in comparison to the bot they were using before.īrands like andMe 6x’ed their cart recovery rate with abandoned checkout campaigns on WhatsApp. ![]() The Man Company (TMC) was looking for a pre-purchase sales bot that could convert inbound traffic on chat to paying customers. The bot helped us boost our revenue by using conversational marketing, abandoned cart conversions, and an easy-to-use broadcast feature. Vikas Kabra, Entreprenuer in Residence, Neeman’s, says that although we automated 70 per cent of chats, we achieved much more. They also leveraged WhatsApp to send out abandoned cart campaigns, which saw close to a 90 per cent open rate and 3X cart recoveries (as compared to email and SMS). They saw a 6 per cent increase in website sales. They leveraged WhatsApp as a channel and used a Level-3 AI bot to personalize product discovery and address product-specific FAQs on chat. As of now, they have automated 70 per cent of all customer conversations! With Limechat’s Level-3 AI, Neeman’s was able to address customer queries 10X faster in a human-like manner. Can you share a few customer success stories with us?Ī: The Neeman’s team was looking for a partner that could help them with automating responses to repetitive questions concerning returns, payment, or orders and boost retention-led growth. Q: Some of India’s top D2C brands are your customers. ![]() With dwindling SMS and email open rates, versus an open rate that is more than 95 per cent on chat, it is clear that thoughtful conversational commerce is the way to go. The need of the game is two way, engaging shopping experiences, where customers feel guided and feel they can depend on the brand for clarity and reassurance. ![]() Alongside, the world is seeing high CAC (Customer Acquisition Costs) and Ad Spends, making it essential for D2C brands to optimise marketing campaigns.
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